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Evidence Guide: FNSCUS503 - Review business performance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSCUS503 - Review business performance

What evidence can you provide to prove your understanding of each of the following citeria?

Establish system to review business performance

  1. Determine service parameters in consultation with others to enable effective performance review
  2. Establish business performance measures which provide accurate and accessible information on business provision
  3. Establish accurate, secure and reliable data recording facilities
  4. Obtain and record performance data regularly
Determine service parameters in consultation with others to enable effective performance review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish business performance measures which provide accurate and accessible information on business provision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish accurate, secure and reliable data recording facilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain and record performance data regularly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse performance data

  1. Collate performance data and conduct a review against planned outcomes
  2. Conduct analysis to establish if planned outcomes have been achieved
  3. Identify and document variations of performance against planned outcomes
Collate performance data and conduct a review against planned outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct analysis to establish if planned outcomes have been achieved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document variations of performance against planned outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine action required

  1. Assess variations in performance to determine degree of change required
  2. Implement procedures to determine effectiveness of any changes put into practice
Assess variations in performance to determine degree of change required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement procedures to determine effectiveness of any changes put into practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish system to review business performance

1.1 Determine service parameters in consultation with others to enable effective performance review

1.2 Establish business performance measures which provide accurate and accessible information on business provision

1.3 Establish accurate, secure and reliable data recording facilities

1.4 Obtain and record performance data regularly

2. Analyse performance data

2.1 Collate performance data and conduct a review against planned outcomes

2.2 Conduct analysis to establish if planned outcomes have been achieved

2.3 Identify and document variations of performance against planned outcomes

3. Determine action required

3.1 Assess variations in performance to determine degree of change required

3.2 Implement procedures to determine effectiveness of any changes put into practice

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish system to review business performance

1.1 Determine service parameters in consultation with others to enable effective performance review

1.2 Establish business performance measures which provide accurate and accessible information on business provision

1.3 Establish accurate, secure and reliable data recording facilities

1.4 Obtain and record performance data regularly

2. Analyse performance data

2.1 Collate performance data and conduct a review against planned outcomes

2.2 Conduct analysis to establish if planned outcomes have been achieved

2.3 Identify and document variations of performance against planned outcomes

3. Determine action required

3.1 Assess variations in performance to determine degree of change required

3.2 Implement procedures to determine effectiveness of any changes put into practice

Evidence of the ability to:

establish data requirements, performance measures and service parameters to enable the review of business performance

collate and analyse performance data using relevant techniques

evaluate business performance and provide recommendations on change or action required.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain the role of performance measures, service targets and budgets in analysing business performance

outline key features of organisational policy and procedures and industry compliance relating to collection and analysis of data and business performance review

discuss the organisation’s industry market position relative to product/line of business.